MEMBERSHIP TERMS AND CONDITIONS

Membership Terms and Conditions

Unless attending a free trial class, a monthly membership subscription or a pre-paid training pass is required to train at Gracie Barra BROMLEY.

1.0 Monthly Memberships:

1. Monthly membership subscriptions will be collected automatically on the 1st working day of each month via the credit/debit card payment processor GOCARDLESS.
2. Members joining mid-month, will be charged a pro rata fee upon joining, with regular subscription payments starting at the beginning of the next calendar month.
3. Your membership will continue automatically unless you terminate your membership by contacting us with a 30 days’ notice.
4. A 1 calendar month notice period is required for all monthly paid membership subscriptions. E: If a member submits a cancellation request anytime after the 1st day of the month, then they will be required to pay the following month membership subscription (cancel on 2nd January, then final payment would be 1st February and membership would remain active until the final day of February).
5. Gracie Barra Bromley reserves the right to charge a £10 administration fee in the event of failed membership subscription payments.
6. Payments overdue for more than 45 days may be passed to a debt recovery agency.
7. Gracie Barra Bromley reserves the right to terminate any membership without notice should terms in section Code of Conduct be breached by a member or parent.
8. Membership subscriptions can not be placed on a freeze/hold – unless agreed in writing by Gracie Barra Bromley.
9. In the event of the ‘member’ being a minor (under the age of 18) the bill payer/parent guardian agrees to the terms and conditions of membership subscription at Gracie Barra Bromley on their behalf and is obligated to fulfill this agreement.

2.0 Freezing a monthly membership subscription:

Membership freezes, where applicable are only available for monthly subscribed members and will not be granted on pre-paid passes or class packs.

Memberships at Gracie Barra Bromley may only be placed on hold or temporarily frozen in the event of an injury. Appropriate medical documentation will be required to process such request. 

Important Note:

Please note that family holidays or extended periods of travel do not constitute valid reasons for placing a membership on hold or freeze at Gracie Barra Bromley.

4. Special Exemptions:

• Pregnancy: Members are able to freeze their membership for up to 12 months during or after pregnancy should they wish. Freeze periods must be agreed in advance.
• Injured during training or competition: Should a member be injured during training at Gracie Barra Bromley or whilst competing for Gracie Barra Bromley, their membership will be frozen until the member can return to training. Gracie Barra Bromley reserves the right to request evidence from your medical professional.

5. Freeze requests must be given in writing to info@graciebarrabromley.co.uk and will be assessed on an individual basis with a member of the Gracie Barra Bromley team.

3.0 Training Waiver.

All members or parent/guardians will agree when purchasing a membership to the following liability waiver:

“As a participating adult or parent/guardian of a participating child, I hereby acknowledge and understand that Brazilian Jiu Jitsu is a physical activity and learning self-defence skills involves some physical contact. Gracie Barra Bromley and or it’s staff and students are not to be held liable or responsible for any risks and/or injuries as a result of training Brazilian Jiu Jitsu.”

4.0 Whatsapp Group :

1. Members and parents will be opted in to the Gracie Barra Bromley WhatsApp group to support quick and effective communication to members. Should you wish to not be added to these groups, please either inform one of the team or feel free to remove yourself.

5.0 Changes to membership pricing and timetabled classes:

1. 1. Gracie Barra Bromley reserves the right to review and change its membership fees when it is deemed necessary.
   2. Gracie Barra Bromley reserves the right to change its class schedule as it sees appropriate.
   3. Any increase in membership fees and therefore change to the existing monthly members direct debit payments; will be communicated more than 30 days in advance to allow cancellation requests to be issued if required.
   4. Changes to membership pricing will not effect pre-paid membership plans such as annual membership or block class passes until their expiration.

• Founder members  will be exempt from price changes .

6.0 The Gracie Barra Uniform:

The Gracie Barra uniform is an essential part of the culture and community within our academy. It promotes equality and a sense of team spirit. When we step on the mat, we are all equal. Therefore, all members will be expected to wear the Gracie Barra uniform, which consists of:

• GB Kimono and Rashguard for Gi classes
• GB Rashguard and NoGi shorts for NoGi classes.

7.0 Code of conduct:

It is the mission of Gracie Barra Bromley to provide a safe, positive and welcoming environment for its staff, members and visitors. All students, parents and visitors to the academy will be expected to contribute toward this environment. This includes but is not limited too:

1. No use of foul or offensive language within the academy.
2. Not too intentionally behave in a manner that is intimidating or offensive to staff, members or visitors.
3. To treat all persons with respect and to not discriminate against any person or group regardless of age, race, religion, gender identity, sexuality, disability or political disposition.
4. To treat the academy with respect.
5. Not to wear shoes on the mats.
6. Participating members must abide by the Gracie Barra Bromley Training and Hygiene Commitment. 
7. Parents should not coach from the edge of the mat area, or come onto the mat area unless encouraged to do so by a member of the Gracie Barra Bromley team.
8. Parents should support and reinforce the lessons taught by our instructors.

8.0 Temporary Academy Closure for Public Holidays:

1. Gracie Barra Bromley reserves the right to close and/or offer reduced services on public holidays.

1. Gracie Barra Bromley will not issue partial refunds on membership for temporary closure or reduced services on public holidays/Christmas shutdown periods. 

1. 3. Gracie Barra Bromley reserves the right to shut down for 7 days each Christmas and may offer reduced services from 22nd December to 4th January.

9.0 Complaints & Feedback:

1. In the event that you wish to raise a formal complaint or give constructive feedback please do not hesitate to contact us at info@graciebarrabromley.co.uk. Complaints must be made in writing. We take complaints and feedback extremely seriously and offer complete confidentiality. We will endeavour to put right any issues where we feel the fault lies with Gracie Barra Bromley or a member of our team. 
2. Where we feel that communication from members is not appropriate, abusive or continuous after resolution, we reserve the right to cease communication and/or if appropriate, terminate membership. Gracie Barra Bromley will review its terms and conditions not less than annually or at any significant event.